Store policy
Purchases, delivery and refunds
This policy applies to extensions purchased through Taqath Store.
Payment
Payments are processed securely by Stripe. Prices are shown in USD. Any applicable taxes are displayed during Stripe Checkout before you pay.
Delivery
After Stripe confirms payment, the purchased extensions are added to your account and registered Manager address. Your generated links are emailed to you and shown in your account.
3-day refunds
You may request a refund within 3 calendar days of the successful payment. Send the request through our contact page using the email on the order and include the order reference. Approved refunds are returned to the original payment method. Processing time after approval depends on your bank and Stripe.
After 3 days
Refund requests received after the 3-day period are not eligible. If an extension has a technical fault, contact us so we can investigate and provide support.
Access after a refund
When an order is refunded, access to the extensions from that order may be removed from the registered Manager address.
Your information
We use account, business, Manager address, and payment status information to process purchases, deliver extension links, provide support, prevent abuse, and maintain security audit records. Card details are handled by Stripe and are not stored by Taqath Store.
Questions or refund requests? Contact the Taqath team.